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What information should I have ready when I call Rhode Island Parent Information Network (RIPIN) regarding a Special Education issue?

The Resource Center receives over 4,000 calls per year regarding the Special Education process.

Please note: if you are having a medical emergency or in a crisis situation, please call 911.

When calling the Resource Center at RIPIN, be prepared to share the following with an Intake Specialist:

  • Your name
  • Contact information (phone, mailing address, email)
  • The reason for your call (briefly)
  • Best time of day to reach you
  • Your language preference for a returned call

The Intake Specialist will take your information and notify an appropriate staff person (Resource Specialist) to follow up with you for specialized information based on your need. You will receive a call back as soon as possible, or within 24-48 hours, depending on the volume of calls being received.

When talking with a Resource Specialist for Special Education, please have the following documents nearby, if available:

  • Your child's IEP, 504 Plan, report card, progress reports & any correspondence with the school
  • Copies of recent evaluations
  • List of other agencies you are working with

You can start your journey of empowerment by viewing the webinars Basic Rights in Special Education or Section 504 on our training page . This will help you develop specific questions regarding your child's education.